Payment and delivery

Prices

All product prices, as well as shipping and handling prices, that are indicated on the website and in the order confirmation are understood to include value added tax at the rate as prescribed by law if owed.  Prices are expressed in euros.

The product prices, as well as shipping and handling prices, are calculated and indicated before payment within the framework of the online order.

*Shipping Costs

• Delivery to Italy, Germany and Austria:
  Italy: 22,00 €
  Germany & Austria: 25,00 €
  
  Free shippping on orders over 150,00 € to Germany, Austria and Italy (excluding Sicily and Sardinia).

• Derlivery to Bulgaria, Croatia, Czech Republic, Hungary, Romania, Slovenia, Slovakia, and Spain:
  Flat shipping fee of 25,00 € per order, regardless of order value.

The customer hereby accepts that the seller may change the prices at any time.  In any case, the prices that apply shall be those that are indicated at the time of the telematic sending of the order on the website and in the confirmation notice.

All products are shipped directly from Italy, whereby in addition to the product price, the shipping and handling costs are also to be borne by the buyer.  To the extent that it is not indicated to the contrary, in the event of shipping to countries outside of the EU or to countries in which the regulations in force provide for import duties, the product prices and shipping costs that are indicated on the website and in the order are understood to not include any possible customs fees and corresponding taxes.

These costs shall be borne solely by the customer and shall be paid by him or her directly with the delivery, and that shall take place in accordance with procedures according to the order confirmation.

Payment Methods

The payment of the product price as well as the shipping and handling costs shall take place in advance and by means of one of the methods that is listed in the order form on the website.

Credit Cards and Prepaid Credit Cards 

For online orders through our website, payments by means of credit card or prepaid credit card are accepted without any additional fees at the expense of the seller.

Bank transfer

Payment may also be made by bank wire without any additional fees. Our IBAN can be found in the order conirmation and here:

Shipping and delivery of the product 

Except in the case of a written agreement to the contrary, the shipment or delivery of the product ordered by the customer shall take place only to the countries that are listed on the website.
The order processing takes a maximum of 4 working days. The delivery period is 7 working days from the shipping confirmation. If the delivery cannot occur within the deadline, the buyer will be informed of this in a timely manner by e-mail.
The shipment or delivery shall take place through a shipping agent or courier service selected by the seller, to the address provided by the buyer in their order. If the buyer is absent at the time of delivery, they will receive a notice with details on how to contact the shipping agent or courier service in order to reschedule the delivery.
The seller assumes no liability for delayed or non-delivery of goods due to inaccurate or incorrect address information provided by the buyer.
Each shipment will contain the ordered product, the corresponding shipping document or accompanying invoice, any documentation required by the state for delivery, and possible informational or marketing brochures.